Privacy Policy
Last updated: December 27, 2025
Overview
Theia North, Inc. ("Theia North," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including StokDoc and any related applications, websites, or services (collectively, the "Services").
Our Commitments
- ✓ We never train AI models on your data. Your business data is yours. We do not use customer data to train machine learning models or AI systems.
- ✓ We never sell your data. We do not sell, rent, or trade your personal information or business data to third parties for marketing or any other purpose.
- ✓ We only collect what we need. We limit data collection to what is necessary to provide and improve our Services.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, phone number, and billing information when you create an account or subscribe to our Services.
- Business Data: Inventory data, transaction records, product information, and other business data you input into our Services.
- Communications: Information you provide when you contact us for support, feedback, or inquiries.
Information Collected Automatically
- Usage Data: Information about how you interact with our Services, including features used, pages visited, and actions taken.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain sessions and analyze usage patterns.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
Information Sharing
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data hosting, and customer support. These providers are contractually obligated to protect your information.
- Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of the transaction.
- With Your Consent: When you have given us explicit permission to share your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Upon account termination, we will delete or anonymize your data within 90 days, unless retention is required by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Opt out of marketing communications at any time.
To exercise any of these rights, please
Third-Party Services
Our Services may integrate with third-party services (such as payment processors, shipping providers, and e-commerce platforms) that you choose to connect. These integrations are governed by the privacy policies of those third parties. We encourage you to review the privacy policies of any third-party services you connect to our platform.
Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Theia North, Inc.
Email: